1. Agreement to Terms
By accessing and using ClutterCheap.io ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.
2. Description of Service
ClutterCheap.io is a local marketplace platform that connects individuals in the Washington, DC area (within 3km radius) to buy, sell, rent, or receive donated items. We facilitate transactions but are not party to any agreements between buyers and sellers.
2.1 Types of Transactions
- Sale: Transfer of ownership for monetary payment
- Rental: Temporary use of items for agreed rental fee
- Donation: Free transfer of items to community members
3. User Responsibilities
3.1 Sellers Must:
- Accurately describe items for sale, rent, or donation
- Upload clear, truthful photos of items
- Set fair and honest pricing
- Be available for local pickup coordination
- Own the right to sell or donate listed items
- Not list prohibited items (see Section 5)
3.2 Buyers Must:
- Complete payment through approved methods
- Coordinate pickup within agreed timeframe
- Inspect items during pickup
- Communicate respectfully with sellers
4. Payment Terms
4.1 Accepted Payment Methods
- Credit/Debit Cards (via Stripe)
- Apple Pay
- Google Pay
- Cryptocurrency (for select transactions)
- Cash (at pickup, buyer and seller agreement)
4.2 Platform Fees
ClutterCheap.io charges a 5% platform fee on completed transactions (sale and rental only). Donations are free.
4.3 Payment Processing
All online payments are processed securely through Stripe. ClutterCheap.io does not store your payment information. By using our payment services, you agree to Stripe's terms of service.
5. Prohibited Items
The following items are strictly prohibited:
- Illegal items or substances
- Weapons or ammunition
- Stolen goods
- Counterfeit or replica items
- Alcohol or tobacco products
- Prescription medications
- Live animals
- Hazardous materials
- Adult content or services
6. Local Pickup Policy
All transactions require in-person pickup within 3km of Washington, DC. We do not offer shipping services.
7. Refunds and Returns
Please see our Refund Policy for detailed information. Refunds available within 24 hours of pickup if item is significantly misrepresented.
8. Disputes
If you have a dispute: first attempt to resolve directly, then contact support@cluttercheap.io for mediation. We review within 3-5 business days.
9. Contact
Questions about these terms: contact@cluttercheap.io