Shipping & Delivery Policy

How It Works

1. Service Area

All transactions are limited to within 3 kilometers (approximately 1.9 miles) of Washington, DC.

2. Pickup Process

1. Purchase/Reserve: Complete transaction on our platform
2. Coordinate: Buyer and seller exchange contact info via email
3. Schedule: Agree on pickup time and location (within 3km)
4. Meet: Conduct safe, local pickup in person
5. Complete: Transaction finalized upon pickup

3. Pickup Timeline

• Recommended: Within 24-48 hours of purchase
• Maximum: 7 days from transaction date
• Unclaimed Items: May be relisted if not picked up within 7 days

Safe Pickup Guidelines

For Buyers:

• Inspect item before leaving pickup location
• Bring appropriate payment if using cash option
• Meet in well-lit, public locations when possible
• Bring a friend for high-value items

For Sellers:

• Have item ready and accessible for pickup
• Provide clear pickup instructions
• Confirm buyer identity before handing over item

Why No Shipping?

• Environmental: Reduces carbon footprint
• Community: Builds local connections and trust
• Cost: Saves buyers and sellers shipping fees
• Verification: Items can be inspected before finalizing
• Speed: Immediate exchange, no waiting for delivery

Questions?

Email: contact@cluttercheap.io — Response within 24 hours.